Privacy Policy

This Data Privacy Notice applies to the Processing of your Personal Data when you visit and interact with the website "engagepoints.com" (hereinafter referred to as "the Website"). Engagepoints.com is owned and operated by New Media Holding.

Company respects your privacy and this Privacy Policy outlines the manner in which your data is collected by us through our various interactions with you on the Platform, including data shared by you on your agreeing to become a user on the Platform and continuing to remain / avail the user benefits after becoming a user and the manner in which the data so collected is used by Company. You are advised to please read the Privacy Policy carefully.

By accessing the services provided by the Platform and/or continuing to remain / avail user benefits, you agree to the collection and use of your data by the Company in the manner provided in this Privacy Policy.

If you have questions or concerns regarding this statement, write to us at hello@engagepoints.com. The Platform may have links to third party websites/apps. This Policy does not apply to the procedures and practices followed by third party websites/apps that are not managed, owned or controlled by the Company. Data provided by you to such third party websites/apps shall be governed by their privacy policy.

Through this Privacy Policy, We wish to make you:

• Feel at ease while using the Platforms and/or availing the benefits of being a user.
• Feel confident while sharing information with us.
• Aware that you may contact us with your questions or concerns about privacy on this Platform.
• Aware that by using the Platforms you are agreeing to the collection of certain data.

Information That May Be Collected From You

The Company collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to the Platform.

We take customer data privacy very seriously. Kindly, note that the Company does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does the Company have access to, or store, your complete card account information.

We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and Platform use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the Platform and/or services / promotions agreed to be availed by you as a user.

While you use the Platform, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from "cookies" sent to your browser from web server cookies stored on your hard drive, including but not limited to:

• Computer-identification information.
• IP address, assigned to the computer which you use.
• The domain server through which you access our service.
• The type of computer you're using.
• The type of web browser you're using.

While you are transacting on the Platform, personally identifiable information collected about you may include:

• First and last name.
• Email addresses.
• Contact details including phone numbers.
• PIN/ZIP code.
• Your opinion on services, products, features on our Platform.

We may also collect the following information about:

• The pages you visit/access.
• The links you click on our Platform.
• The number of times you access the page.
• Things you view, add to cart, add to wish list.
• Your opinion on services, products, features on our Platform.

You may terminate your account at any time by writing to us at hello@engagepoints.com, from the email ID you have used for creating your account login, and mentioning "Please close my engagepoints.com account" in the subject line. We will disable access to your account within 2 working days of receiving your mail. However, your information may remain stored in archive on our servers even after the deletion or termination of your account.

When / How do we collect the Information?

We will collect anonymous traffic information from you when you visit our Platform.

We collect the personally identifiable information from you when you register with us or you transact as a guest. During registration you are required to give us your contact information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, interests etc.) Upon registration users may receive communications from us (e.g. newsletters, updates). Even when transact as a guest we collect identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number etc.)

We use this information to contact you about the services you are using on our Platform and services in which you have expressed interest.

When you interact with us or with a service from us, we request certain personally identifiable information from you on our pages, in order to be able to fulfill your requested service. You must provide contact information (such as name, email, and address wherever required).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

We are the sole owners of your information collected by us at different points on our Platform.

We will collect personally identifiable information about you only as part of a voluntary registration process, guest check out, on-line survey, or contest or any combination thereof.

The Platform contains links to other websites. We are not responsible for the privacy practices of such websites which we do not own, manage or control.

We may at certain times make chat rooms, forums, instant messenger and message boards and other services available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when disclosing your personal information to anyone.

If you use a bulletin board or chat room on this Platform, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

How is the information used?

We use your contact information to send you:

• Password reminder and registration confirmation.
• Special offers.
• Changes in the service policies or terms of use.
• Event based communications such as order information, renewal notices, invites, reminders etc.
• Note: "We send users updates upon registration updates regarding your order status, give service updates and respond to your queries. We also send promotional emails/SMS to inform you about new offers, features etc. We may also use WhatsApp for these purposes. Use of any information shared over WhatsApp will also be governed by WhatsApp's privacy policy."

We use your personal information to:

• Improve personalized features on our Platform to enhance your shopping experience.
• To contact you for your account / profile related matters or any other reason as may be necessary.
• To provide the services requested by you.
• To preserve social history as governed by existing law or policy.

We use anonymous traffic information to:

• Remember you in order to deliver better and more personalized service e.g. track your entries in our promotion schemes.
• Recognize your usage privileges to our Platform.
• Track your session and activities so that we can understand better how people use our Platform.

Who do we share your information with?

Agents

We use the services of our enabling partners such as offerwalls, business associates to provide offers, surveys etc. These entities do not retain, store, share or use personally identifiable information for any other purposes.

Alliance Partners

We will share your information with our alliance partners who work with us or on our behalf to help provide you the services. An alliance partner is a company or an individual who owns and manages (wholly or part of) online content on their websites powered by the Platform.

We share email addresses with agents and Alliance partners. The agents and Alliance partners use the email address to confirm the deliveries, send notices and offer services related to the service.

We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to any other third parties unless:

• Required by special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.
• To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person.
• Violations of Platform terms of use or to defend against legal claims.
• We have your permission.
• To provide products or services you've requested.

We reserve the right to disclose your personal identifiable and email address information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on the Platform.

We share your information with advertisers on an aggregate basis only.

The security of your personal information and email address is important to us. When you enter sensitive information (such as credit / debit card number) on our acquiring bank's system or order forms, they encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information and email address submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.

If you have any questions about security on the Platform, you can mail at hello@engagepoints.com.

What choices are available to you regarding collection, use and distribution of your information?

You can accept or decline the cookies. All websites that are customizable require that you accept cookies. You must also accept cookies to register as someone for access to some of our services. For information on how to set your browser to alert you to cookies, or to reject cookies, go to http://www.cookiecentral.com/.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this Platform. We do link the information we store in cookies to any personally identifiable information you submit while on the Platform.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier and secure for you to navigate the Platform. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browsers "help" file. Reference for cookies can be found at http://www.cookiecentral.com.

We use session cookies to store the secure session and browsing preferences of the user. We set a persistent cookie to store your username and interests so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on the Platform.

If you reject cookies, you may still use the Platform, but your ability to use some areas of the Platform, will be limited. Cookies are used in the cart to enable enhanced security and to ensure there is no URL based spamming.

Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when transact as a guest or add items to cart). A cookie cannot read data off your hard drive.

Some of our business partners (e.g., advertisers) set cookies while delivering banners on the Platform. We have no access to or control over these cookies.

This privacy statement covers the use of cookies by the Platform only and does not cover the use of cookies by any advertisers.

We do use cookies on point of collection pages of email address but we do not use them in emails.

Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit the Platform. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor the Platform to the interests of our customers, to measure traffic within the Platform and let advertisers know the geographic locations from where our visitors come.

The Platform includes links to other websites. Such websites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can know where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the website you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these websites via a link from the website's homepage, you should contact the website directly for more information.

Voluntary disclosure of information.

Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to use the Platforms. However, we offer some services only to visitors who do register.

You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. The Company reserves the right to send you certain service related communication, considered to be a part of your Platform account without offering you the facility to opt-out. You may update your information and change your account settings at any time.

We provide you with the opportunity to opt-out of having your email address used for certain purposes, when we ask for this information. For example, if you purchase a product / service but do not wish to receive any additional marketing material from us, you can indicate your preferences. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by writing to us at hello@engagepoints.com.

If your personally identifiable information or email address change, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support Mail at hello@engagepoints.com.

Upon request, we will remove / block your personally identifiable information from our database, thereby canceling your registration. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.

What security procedures are in place to protect information from loss, misuse or alteration?

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on the Platform, your Platform ID and Password are required in order to access your profile information.

To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.

Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this Platform, you agree that the Company will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.

If you have any questions about security on the Platform, you can send Mail at hello@engagepoints.com. All information gathered on the Platform is securely stored within the Company controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet and, of course, any information you include in a posting to the discussion areas is available to anyone with internet access.